If Your Pet is a Victim of Hartz:
 

• Keep all the receipts for Vet care. Have your Vet give you a written diagnosis. Make sure it states he feels the use of the product is the cause of the animals need for the current medical treatment or death. Photocopy this and add it to all written complaints you send.


• File a complaint/report with Hartz at 1-800-275-1414. Follow that with written complaints to the following:
  
  Hartz Consumer Relations Department
  The Hartz Mountain Corporation
  400 Plaza Drive
  Secaucus, NJ 07094 USA
  
  Sumitomo Corporation of America
  600 Third Avenue
  New York, NY 10016-2001
  Tel: 212.207.0700
  Fax: 212.207.0456
  Web site http://www.sumitomocorp.com/
  Email contact at http://www.sumitomocorp.com/contact.html
   


• File a report with the EPA National Pesticide Information Center (NPIC): 1-800-858-7378
  6:30 AM to 4:30 PM Pacific Time
  Fax: (514) 737-076
  E-mail: npic@ace.orst.edu
  
  You can write to the EPA's Office of Pesticide Programs at:
  U.S. Environmental Protection Agency
  Office of Pesticide Programs (Mail Code 7509C)
  Ariel Rios Building
  1200 Pennsylvania Ave. NW
  Washington, D.C. 20460
   


• Also file a report with Pesticides:
  Topically Applied External Parasiticides
  U.S. Environmental Protection Agency
  (800) 858-PEST
   
• Also contact your State EPA office to file a report.
• Write your government officials ask them to bring pressure on the EPA over the tremendous numbers of complaints filed over the years about animals being seriously injured and/or dead after using this product.   Include your State Attorney General and Consumer Protection advocates for your state.
   
• The members of the Senate Subcommittee on Consumer Affairs and Product Safety:
  http://commerce.senate.gov/subcommittees/consumer.cfm
   



• The members of the House Subcommittee on Environment, Technology, and Standards:
  http://www.house.gov/science/committeeinfo/members/environment/
   
• File a complaint and have your Vet do so also with Veterinary Medicine, Food and Drug Administration at: http://www.fda.gov/cvm/contactcvm/contactCVM.html
  1-888-332-8387.
   
• File complaints with the FDA Animal Drugs, Devices and Foods
  Veterinarians and animal owners may report adverse drug experiences to FDA by:
  Telephoning the Center for Veterinary Medicine: 1-888-FDA-VETS
  IMPORTANT: The identities all persons and animals is held in strict confidence by the FDA and protected to the fullest extent of the law. The reporter's identity may be shared with the manufacturer or distributor unless requested otherwise. However, FDA will not disclose the reporter's identity to a request from the public, pursuant to the Freedom of Information Act.
   
• File a complaint/report with Animal Biologics: Vaccines, Bacterins and Diagnostic Kits
  U.S. Department of Agriculture
  (800) 752-6255
   
• Call your local Poison Control (see the front of your city's phone book)
   
• The HSUS would also like to keep track of these cases. Please send your contact information, the product name, a brief description of the health problem, and a brief summary of your veterinarian's findings to The HSUS at the following address:
  The Humane Society of the United States
  Companion Animals Department: Flea Products
  2100 L St. NW
  Washington, D.C. 20037
   
• Contact your local news stations, TV, radio, and newspapers about what Hartz did to your beloved companion.
   
• Make a written complaint to the main office of the store from where you purchased the product. Do not give them the package until you've written down every number on it. Hartz and the store will ask you for the UPC code, the batch number and any other number they think of. The store may claim they need to test any remaining residues of the product you may have in the tube to see if it was a 'bad batch.'
  
  MAJOR PET SUPPLY RETAILERS
  
  Petsmart Customer Service
  custserv@SSG.PETsMART.com
  1-800-738-1385, EXT 2518
  PETsMART, Inc.
  19601 North 27th Avenue
  Phoenix, AZ 85027
  Storehelp@petsmart.com
  
  PETCO Animal Supplies, Inc.
  9125 Rehco Road
  San Diego, CA 92121
  Telephone Number:(858) 453-7845
  Phone: 1-888-824-PALS (7257)
  (Monday - Friday: 7am - 6pm PST)
  
  http://www.petco.com/corpinfo_contact.asp
   
• Join the Yahoo! Group :FelineOwnersAgainstHartz
  http://groups.yahoo.com/group/FelineOwnersAgainstHartz/
  
  For Cat Owners-
   
• You may also want to contact The Cat Fanciers' Association, Inc.,
  P.O. Box 1005
  Manasquan, NJ 08736-0805.
  Phone: (732) 528-9797
  Fax: (732) 528-7391
  
  For Dog Owners:
   
• The American Kennel Club (AKC):
  AKC Headquarters
  260 Madison Ave, New York, NY 10016
  Telephone: (212) 696-8200
  Office Hours: 8:15 a.m. - 4:30 p.m. ET weekdays except holidays
  http://www.akc.org/
  Contact: http://www.akc.org/akc/contact_akc.cfm