CAUTION: do NOT use Sergeant’s Gold flea and tick squeeze-on

I applied Sergeant’s Gold flea and tick squeeze-on to my dog and within hours I had to rush him to the emergency animal hospital. My dog is a healthy, 11yr old shepard mix who has never needed emergeny treatment of any kind. This was an extremely traumatic event as he had LIFE-THREATENING nervous system damage as a result of this product. This was a horrific experience and since then I have realized that there have been (and continue to be)  countless other victims of Sergeant’s products. PLEASE do NOT be the next VICTIM.

10 thoughts on “CAUTION: do NOT use Sergeant’s Gold flea and tick squeeze-on”

  1. THIS KILLED OUR LITTLE TINKERBELL, She WAS a 3lb chihuahua, the cutiest little thing that loved life and her brothers, mom and dad and best of all my daughter Amanda, which took very very good care of her, Amanda is 15 and loves tinky with all her heart and soul… Well last week we noticed that our chihuahuas had some fleas, so we went to walmart and bought the flea medicated soap, Sergeant’s SKIP-FLEA AND TICK SHAMPOO WITH OATMEAL,,,, for dogs and puppies. We didnt think nothing unusual about it, we read every word on the bottle, both me and Amanda. It did not have no pound size, just said not for dogs under 12 wks, well tinky was 9 mos… so thats a puppy… Tinkerbell was fine and healthy until Saturday Aug 30 th, Amanda gave all our dogs a bath with this POISION, and followed the directions on the bottle, and who would know at that time poor tinky was getting POISIONED thru her tiny little body, after the bath, tinky went to sleep , got up a few hrs later, ran around like crazy, and then layed down again and got back up and started throwing up every where. Tinky threw up all night and then started diareah the next day, we thought she had the flu or something, it hit so quickly, she would not eat or drink, she started foaming at the mouth, it seemed. We gotten her into the vet were she stayed. They ran tests, she came back Neg for Parvo, the vet was shocked. This is the only thing it could be is THE SHAMPOO…… The vet called us the next morning and said that tinky died at 10:37 am. Amanda is Devestated, that was her baby… She didnt even get to say goodbye or be with her when she died, and there never apart, my daughter carried tinky everywhere with here. I brought Amanda in to see tinkys lifeless body yesterday, so she could say goodbye, It was so hard to see.. I cried with her and for her and for my poor Tinkerbell.. I hope these products get taken off the shelfs before anyone else gets hurt by them, please do something about this… Im having Tinky creamated so Amanda will have her with her again forever. Heart Broken Mother and Dog Owner, Rebecca Sproul

  2. Rebecca,

    I’m so very sorry about Tinkerbell. I am still choked up from your story. I don’t understand why this product is still on the shelves. Unfortunately, I hadn’t done any research on the product until AFTER we used it on Sabrina, our 2 year old Pit mix. She now has bumps all over her body and is very uncomfortable. My kids actually asked me if she had the chickenpox its so bad. I guess she has her size on her side, because that is her worst symptom. She’s 55lbs, and we only used 1/2 a tube. It’s scary to think of what other products that could be on the store shelves just as harmful. I know Sergeant’s has been around for years, and thought we could trust their products. I will NEVER use a Sergeants product again. I see they have their defense “spill” on YouTube. I think it’s a matter of time before they get slammed with a class-action suit. We have to do something to prevent this from happening again. Sadly, it seems that it has happened to thousands already. Again, my sympathies to you and your family. You’ll be in my prayers.

  3. Hi Rebecca,

    I am writing to you today on behalf of Sergeant’s. We are so sorry to hear about your loss and we are very concerned about this situation. We want to hear from you, Sarah and anyone else who believes their pet has had an adverse reaction due to the use of our flea and tick control products. If you haven’t yet contacted the 24-hour consumer hotline at 800-224-7387, I really strongly encourage you to do so for a very important reason. Sergeant’s would like to gather information from you and your vet in order to start an investigation.

    Again, I am so sorry to read about this traumatic experience. Please do not hesitate to let me know if I can assist you further.

    Our deepest sympathies go out to you and your family,
    Julie and the Sergeant’s Team

  4. I used Seargents Gold on my 1 year old Llasa Apso last Thursday 9/11/08 at about 5:30 pm. At approximately 6 pm he was acting abnormal. Running in circles, flopping himself all over the ground, floor. Itching, crying, and began frothing at the mouth. I immediately attempted to was this crap off my dog but to no avail. He continued. I called the emergency hospital Dove Lewis and they said due to the nature of his reaction and his eratic breathing to bring him in. Just before going in I called the 800 number provided on the box and they told me to wash him with a degreasing dish soap, which I did. Still did not help. It was now about 9:30 pm. My poor baby was suffering, now having tremors and ticks like a seizure patient. He wouldn’t drink or eat anything. I took him and the other dog that was also reacting like this after his owner had put it on him to the Vet hospital. Mind you He is my baby and the stress and worry of not being able to afford the hospital bill scared me. They kept telling me that the fee was due at the time of the visit. Anyway after that visit and trying Benedryl all night, he was still sick. We did not sleep a wink. First thing in the morning I took him to the Veterinary Clinic and they hospitalized him. IV fluids, Cathider, Steroids and Vallium. They said his breathing was so eratic, he was getting dehydrated and his anxiety level was through the roof. After bringing him home (thank god he made it through to come home) he was still not okay for about 3 days. Wouldn’t eat and was still itching and throwing his head around. I pray to God that my lil man gets well or there will be problems. Please take this horrible product off the shelves. After research and reading complaints he is not the only one to have suffered horribly. This is absolutely not necessary to keep it out there so that others may lose their children and or go through torture as me and my lil man did. Please remove it.

  5. Hi April,

    I am an online community relations liaison representing Sergeant’s and I would like to take this time to say how sorry I am for your recent experience. I recommend calling the 24 hour hotline at 800-224-7387 once again to let Sergeant’s know how your dog is doing today. They will also begin an investigation into why your dog had such a reaction. You mention that there was another dog present during this time as well. It is important Sergeant’s gather all information in order to properly help you in this situation. You took the correct measures in calling Sergeant’s and your veterinarian and we are glad to hear that your dog is safely back at home.

    “Look at the Label” website was developed to assist pet owners with tips on flea and ticks as well as proper application – pre, post and after – including tips on how to treat multiple pets at once. At your convenience, I recommend visiting this website at

    We want nothing but the best for your pets. This is why we are reaching out to those that are having such unfortunate problems – offering both the LATL resource and further investigations in order to properly assist each one of you even further.

    All the best,

    Julie and The Sergeant’s Team

  6. Hello April, You are not alone in your suffering.

    Sergeant’s Gold and SentryPro XFC Reactions & Deaths happen Daily. Been through the horrid experience with my two Pugs, it was like watching them die for three days straight.

    Sergeant knows there is something seriously wrong with their execution of releasing their products. Evidence is their financial investment in the campaign on how to “Read a Label.” No company would allocate money to run a campaign unless they were inspired by an overwhelming number of adverse reactions to their product.

    April, please log a complaint with the Consumer Affairs Site. It is easy and takes a second to record your experience. You will make a difference and possibly prevent this happening to another innocent being.

    We need their Lawyers to be aware of the frequency and the severity of Sergeant’s Products Reactions. We need their help to get this product off the market.

    Hardest part for me, Sergeant says they read our daily cases of suffering yet they will not take this product off the market. Instead they continue to collect financial profits off of innocent Pet Parent’s suffering.

    These parents love their animals as if they were human beings. If this product was for the consumption of humans then the reactions would be considered cruelty and the deaths would be equal to murder.

    Hard for me to know this tragic experience will happen to someone tomorrow. Hard for me not to be able to stop it.
    Sergeant please Stop it. You Can.

    A Sergeant’s Reaction Sufferer for Life

  7. I used the SentryPro Flea and Tic Shampoo for Dogs and Puppies the Baby Powder scent. It has been 17 days and my dog has been having frequent sezures ever since. This product may not effect every dog but the ones it does is terrible. My Norfolk Terrier shakes uncontrolably and hides when these episodes hit. I have taken him to the vet and they could not help. I did this as a prevention and may have damaged my dog for life. I would not recommend this product to anyone. Be careful and save your dog and yourself the heart ache that is caused by this product. The label does not list anything like this as a side effect.

  8. My grandson gave his 6 month old puppy Gracie a bath with Sargents Gold Flea and Tick shampoo last night and it almost killed Gracie. Within 1 hour Gracie had labored breathing and was vomiting, the emergency vet stated this was aspiration pneuonia due drinking the bath water with the Sargents in it. I have told everyone I know not to purchase Sargents or Hartz prodects. Thankfully our Gracie is now on the road to recovery to the tune of $1,200.00 .

  9. I can believe how irresponsible this could be I have a yorkie name Nattie a very loving dog which my girls love very much. For me my baby Nattie is very love and I believe She’s one of God precious creation and it’s not to be abused or harm. I bathed her with this Sergeants skip flea and tick shampoo with oatmeal last month and she got really sick same night and almost die throwing up, diarrhea it was so bad she’s started throwing up bllod and bloody diarrea. So bad that she needed to be bathed multiple times with regular soap. Took her to the vet and everything seens to be fine and came to the conclusion that she was poison from something but didn’t know what.I thank God that we bathed her multiple times watching all that poison away. She was sick for three days battling for her life. She got healthy again and everything was going good. Till yesterday night we found a flea and we bathed her with the shampoo again not knowing that it was the reason she got sick the last time. this morning about 3 am she started throwing up again and again my nightmare started she won’t eat at she does is sleep,and throwing up a yellowish foaming stuff. I got very scared and started to put things together and see what was the same as the last time she got sick and the only thing is the flea shampoo. I decided to look online for info and I found this web site and it’s exactly what happen to my dog. This product is very bad for our pet If u love your pet and like me bought it and put it away to use it when you needed it don’t use it. I wish I would of read this before. I’m going to have a long night and lots of prayers for my puppy. I hope she makes it out of this well.

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