After years of using Frontline without incident, I bought Hartz Flea and Tick drops to apply to my three year old pug while we were out of town on vacation. Within 48 hours we had called the vet because of her intense itching and redness, for which Benadryl did nothing. Her skin was actually a color closer to purple. 24 hours later, the vet treated her with steroids, but 48 hours after that treatment, she wasn’t doing any better. In fact, she was steadily getting worse. At this point, she was starting to swell and was extremely lethargic. Then, 24 hours later, she stopped eating and would not get up. I rushed her to the vet, where they ran several tests. They determined that she was spilling protein and that she had severe vasculitis as a result of an allergic reaction, which was causing her veins to swell and leak liquid and protein. They recommended I admit her to an emergency animal hospital, which I did. She had swollen to more than twice her normal size. She was in intensive care, receiving copious amounts of medication for four and a half days before she died of cardiac arrest. Putting aside the intense guilt and heartache her passing caused me and my family, I spent more than $4000 in vet bills in a 10-day period.
I wrote to Hartz and informed them of the incident. They asked me to send her files and vet bills, which I did. They then wrote me saying that their product did not cause my dog’s death and that insufficient diagnostic testing was performed to confirm the diagnosis. I have posted reviews on every website I can find warning people not to buy Hartz products — I only wish there were more that I could do.
I have an 8 week old lab/shepherd mix puppy. We adopted her when she was 7 weeks. She came from a shelter that had a heavy infestation of fleas. Her first night home she scratched like crazy. So I went to the local Wal-Mart and purchased the Hartz Flea and Tick 3-month supply of drops. I think I only spent $4.54. I thought what a deal and I will rid my puppy of her fleas. She was great for three days and no scratching or sight of any fleas. Day 5 came and what a scare. She wouldn’t move. We assumed she had a tummy ache because she wasn’t eating much and she had vomitted once. Day 6 came and things got worse. Our puppy had not eaten in the last day or so. We had not even seen her drink from her dish. We went out to check on her and realized she was sitting in her wet bed because she had peed so much. We were then scared for her. We tried to pick her up and she squealed like we were killing her. Our nine year old daughter started to cry. She is such a good Mommy for our pets. She went to our puppy’s dish took a little food out and got a medicine dropper full of water. My daughter sat on the ground and put food in the puppy’s mouth followed by squirts of water. It took her almost an hour to get a suitable amount of nourishment in the puppy. As soon as she finished the puppy laid down whimpering and went to sleep. My husband and I went to work but continued to worry. I called a Vet in our area to discuss our issues. I was told by the nurse to bring in our puppy immediately. The scare was that she may have Parvo or Distemper which could kill her. At this point we were horrified. My husband rushed home and picked up the puppy. He took her into the yard and hosed her off because she wreaked of pee. He got her favorite comforter and a pillow and put her in the front seat. On the way to the Vet he said she raised her head yawned and licked his hand. He thought she was getting better. But when he got her to the Vet she could no longer walk. So he carried her in where she collapsed. Immediately she was rushed to an observation room. The Vet rushed in to check on her. She only had one eye opened. My husband began to cry and thought she was dead. The Vet and nurses worked on her for a while and to my husbands surprise she raised her head again looking for him. He went to her and rubbed her tummy. The Vet returned and advised she needed X-ray’s. My husband waited for several minutes but she returned panting and looking around. But she still could not stand up or move her legs. The Vet advised there was severe swelling in her joints. She was given a pain-killer and an anti-inflammatory drug. Thirty minutes later she stood for the first time in two days. My husband hugged her and went to the counter to collect the new food the Vet wanted her on, her med’s, and our bill… $150 for this horror story. What? The Vet could not explain but suggested it may be the puppy drops. My question is why? Why is Hartz selling an item that has nearly paralyzed our puppy and others according to stories on the Web? What can we do? And shouldn’t the company be responsible for the care for the pets affected by their products? So far we are now doing the waiting game for our puppy, now known as Gidget Vivlemore. She still has problems standing on her own. And we are yet to see her run or bark. I just don’t know. I think she is scared at this point. This was suppose to be like a fairy tale for her. We found her at a shelter that was set on killing her because she had been there too long and had not been adopted. Well we saved her from that… But was it just to see her paralyzed from Hartz pet products?
I selected unknowingly a flea spray last year that was supposed to be safe for kittens 8 weeks and oldre, my cat luna bell was 8 months i thought hartz had a good name so i went for it within days she died of liver failure,,, i still cant get over it….what a shame i just saw it on th eshelf the other day at walmart
ON 9/28 ,I RAN OUT OF FRONTLINE FOR ONE OF MY 14 MONTH OLD BOXER BOYS(DABU) AND HAD MY HUBBY RUN OUT TO GET A SUBSTITUTE SEEING AS THEY HAD SOME BABY TICKS ON THEM AND I AM 8 MONTHS PREGNANT.WE TREATED THE HOUSE,LINENS AND WASHED THE BOYS BEFORE THE THE DROPS.SHAMUS GOT THE LAST OF THE FRONTLINE AND POOR DABU GOT THE POISON (HARTZ FLEA AND TICK DROPS)BY THE NEXT MORNING,MY HUSBAND LEFT FOR HIS JOB OUT OF STATE AND I WAS WAS LEFT WITH ONE HAPPY LITTLE MAN AND ONE WHO WAS ON THE DECLINE.DABU ATE A FEW BITES OF FOOD AND THEN STARTED WITH THE RUNNY POOP.THEN CAME THE VOMITING,DROOLING AND HIDING UNDER MY BED.THEN NOT BEING ABLE TO STAND,I RAN TO THE EMERGENCY VET WHERE I SPENT FOME 7:30 UNTIL 3 AM WAITING TO SEE IF I WOULD BE LEFT WITH ONLY ONE LITTLE GUY.I WAS DEVASTATED WHEN I LEARNED IT WAS FROM THE DROPS WE PUT ON HIM.I WAS THE CAUSE OF THIS?MY POOR DABU WAS POKED AND PRODDED AND INJECTED (BY THE BEST…I MEAN MOST LOVING STAFF AT THE EMERGENCY VET CLINIC IN ORLANDO…)HE WAS BATHED TO GET THE REST OF THE INSECTICIDE OFF OF HIM ANFD SENT HOME WHERE IT TOOK ALMOST A WEEK TO GET MY LITTLE MONKEY BACK TO HIMSELF.A WEEK OF BOILED CHICKEN AND RICE,THOUSANDS OF EXTRA KISSES AND HUGS AND A MILLION TEARS.I LOST 2 LBS. OVER THIS…NOT GOOD WHEN YOU ARE PREGNANT.
I CALLED THE HARTTZ COMPANY TO REPORT THIS TO A VERY BLAND AND UNSYMPATHETIC…I MEAN PATHETIC MAN AND WAS TOLD TO PUT IT IN WRITING.SO I DID AND ASKED FOR NOT ONLY MY VET BILL BACK,BUT THE COST OF THE POISON AND RENTAL TO STAEM MY CARPETS AFTER ALL THE VOMITING.WE WILL SEE WHAT HAPPENS….GET THIS CRAP OFF THE SHELVES!
BUT…A HUGE THANK YOU TO DR.DIETZ AND STAFF AT PRINCIPAL ROW IN ORLANDO….AS ALWAYS….THEY UNDERSTAND AND MAKE THE VISIT PERSONAL!
I AM HAPPY TO SAY THAT DABU IS WELL AND SHAMUS IS HAPPY TO HAVE HIS BROTHER BACK!
I just bought a bag of Hartz? NUTRITION? Bonanza? Guinea Pig Gourmet Diet from my local Wal-Mart.
Inside the bag were LIVE TICKS!! Which have since, attatched themselves to Gizmo, my Guinea pig.
I spoke to Wal-mart and Hartz about it. Both have given me the run around, blaming the other party for the problem. Hartz wants me to mail them the ticks that I have from the bag. I don’t think I need to do that. Relinquishing my only evidence in this matter, only to give them the oportunity to “have never recieved” my evidence?! I think not.
I can’t put 100% blame on Hartz for this, simply because I don’t understand how live ticks would be sealed inside of a bag of food unless it is some cruel joke.
The Claims Department at Hartz, however did offer to review the case, and want a copy of the itemized bill from the Vet, hopefully giving them the chance to review my case and possibly refund me for the Vet charges.
I only wish I would have inspected the bag better (Or found this website before last night, maybe I wouldn’t have bought Hartz in the 1st place). Inspect the bags of food you buy for holes, or if it has a clear area on the package, look inside it and make sure nothing is moving inside of the bag. And good luck to everyone with problems and thank you so much for having a website such as this.
This is absolutely ridiculous.I bought and opened my usual Hartz brand guinea pig food,poured my little guinea pig some and left the room for a few hours.I came back and decided i was going to pick him out some of his favorites from his food container..btw i always pour the whole bag of food into a container and most of the time theres about two cups of food left over so i leave it in the bag and put it in my closet until i need it..anyway, then i noticed this tick-like bug crawling around in it so i panicked a bit and crushed the bug after looking closely at it.I then checked to see if there was more and indeed there was…so i poured the food outside, forgetting i still had an opened bag of food in my closet.I went straight to my guinea pig to check him for ticks just to make sure,even though i wasnt completely convinced those things i found in the food were even ticks…and sure enough i see two ticks on his tummy.Im not really blaming the food for giving him those ticks but reguardless i now have to bring him to the vet and this is one vet bill i absolutely didnt need at this time ,and i have to clean the whole room including the closet because im sure more have gotten out of the bag, and to make matters worse he has no food to eat while waiting for his vet appointment.
The Hartz flea and tick drops killed 4 of my kittens. My kittens had fleas so I was trying to be a good mother to them. So I bought some of the Hartz flea and tick for kittens. The next day my room mate woke me up and said that there was something wrong with the cats. They were not moving or doing anything. I had never had a sick cat before. So I tried to take care of it. When they started having seizers we took them to the vet. By the time we got there. Two had died and the other they had to put to sleep. Thats not counting the one that we could not find. Which we found later. And he was dead. The vet sent them off for autopsy and I still haven’t received the results. As soon as I do if it comes back that it was indeed Hartz that killed them. I will do everything in my power to bring down that company. Thank You for letting me tell my story.
In March of this year a stray cat I had been feeding became pregnant with a liter of kittens. And from that liter, I kept two of the male kittens. Up until about a month ago they were both healthy loving cats, who came indoors at night and played outside during the day. When my gray and white cat, Ralphie, was injured by a car, my mother and I rushed him to the vet and decided from then on out the cats should be kept inside at all times. We noticed a day or so later that fleas were a problem, so we spent no time going to walmart to search for a solution. There we purchased two flea collars and a packet of the 3 in 1 flea drops. We came home and, while the other cat was at the vet recooperating, decided to treat my other cat, Cletus, who was perfectly fine. I applied the drops to the back of his neck and fitted the collar to his neck and didn’t think twice about it. A few days later my Ralphie came home from the vet and I was a bit apprehensive about treating him, considering he was still ill. So I went online and searched to see if it would be ok to treat him. I found this very website in that search and read a few of the stories and what the brand had done to other peoples pets. I didn’t really think it would happen to my pet. Until two days ago. My cat started showing symptoms of an allergic reaction. He was foaming at the mouth and unusually sleepy, even for a cat. I refused to believe he was sick. A hairball made him throw up, I told myself. And I thought perhaps adjusting to not being allowed out doors made him a little down and depressed. The next afternoon, after laying down for a nap, I woke up and went to go refill the cat’s water bowl and feed them. I found Cletus laying on his side howling in my living room. I bent down to pick him up and he felt immobile. I tried sitting him down on his legs and he just fell over. I picked him back up immediatly and walked with him into my bathroom. His fur had vomit all over it. I thought washing his fur would help, so I ran a bath and got some shampoo and layed the cat in the sink. He didnt move. He didn’t protest. I continued to wash him, thinking if I just got all of the puke off of him and got him calmed down, he would make it through the night. I layed him down in a box after drying him and he tried getting up but staggered. He couldnt walk. He would walk from side to side for a few feet and then flop down in exhaustion. I tried taking a small syringe used to give babies medication and give him some water. But after about 3 or 4 hours of this, he pulled himself across the house, layed down in the hallway, had a seizure, and died. I never would have thought that something that was supposed to help pets, could kill them. I loved my cat. And now its too late to think and wonder what the medicine could do to him. The only thing I can do now is help promote awareness. If you have a pet, please don’t use this product. When you read these stories, don’t think “these are a bunch of people upset over freak accidents, looking for something or someone to blame”. That’s not it, at all. I wish I had believed this website before I treated my cats. If I had, he would still be here today.
Eden, North Carolina
Two hours after applying Hartz Ultra Guard Plus flea and tick drops on my cat he started to have a bad reaction. We noticed him running around as if trying to get the product off. His heart rate was elevated and he was panting. Upon taking him to an emergency vet he started salivating and he was having tremors. Keep in mind this is a cat with no medical problems and he’s only 5 years old. The vet informed us that he needed to stay overnight because the possibility of him having a seizure was very high. Thank god it didn’t come to that. While I realize we got lucky and it could have been worse, this should have never happened to him or any other cat. This product needs to be taken off the market. I want to make everyone aware that a bad reaction can be corrected if caught in time. My vet gave the cat an injection of Atropine, which worked and we avoided a seizure. The first thing that was done was they washed the remaining insecticide off of him with Dawn dish detergent.
We have three other cats that were given the same applications and thankfully they didn’t have a reaction. They were all bathed in Dawn, also. Please, for the sake of your cats health, DO NOT USE ANY HARTZ PRODUCT.
My wife & her son gave our cat a bath with Hartz 2 in 1 rid flea cat shampoo.
The cat was found dead 9 hours later. The cat was 3 years old with no known issues prior we are aware of. Seems odd to me. My wife said she used this product before, she thinks with no issues known. Everything went normal with the bath, they did not let it sit 5 minutes as instructed. Cat was found 9 hours later belly up and dead. No vomit or any other poisons were located. I wish I knew the cause of death. It would be a shame if the shampoo was to blame. There is no excuse for this if it was indeed the cause of death. We did not hear or see the cat soon after the bath he went downstairs out of view. We are all shocked by his early death. Rivers is in Kitty Heaven now, he was a good boy…………[email protected]