My Letter and Experience

THIS IS WHAT I AM SENDING THEM AND ALSO A SIMILAR VERSION TO THEIR AFFLIIATES.

Customer Complaint Letter
RE: Hartz Advanced Care Flea and Tick Drops Plus

To Whom It May Concern:

Growing up, my family always used Hartz products – especially the flea and tick products – on our dogs and cats. I trusted that the product was safe, and that Hartz was a reliable company. Stores and pet marts certainly wouldn?t carry products that are harmful to animals. Sadly, I was proven wrong.

On the weekend of May 7, 2005, I applied Hartz Advanced Care Flea and Tick Drops Plus (for dogs weighing 16-30lbs) *for the first time* on my 2 year old Jack Russell Terrier mix, Monkey.

On Monday, May 23rd, Monkey suffered a mild seizure – *for the first time*. Monkey has had an outstanding bill of health from day one. Suddenly, I apply a new product to him and find that I am potentially risking his health and ultimately his life.

I call the vet immediately following the seizure. As the vet nurse runs down the list of possibilities and precautions – she finally gets to: ?Has he been given any medications??
My response was: ?No. The only thing I have given him was some Hartz flea and tick drops about two weeks ago.?

She gasps and tells me that my dog needs to be thoroughly bathed and then scheduled to come in to have a blood test to rule out any other causes of the seizure. She then explains that in the last few years there has been a very significant increase of fatalities associated with pets whose owners have unsuspectingly applied Hartz flea and tick products.

I was in shock. I immediately begin to research this information and I am over whelmed with the results. My eyes begin to well up as I realize that I have unknowingly put my beloved pet at risk for a lifetime of illness, or death, all because I used your company?s product. Then I see how many others are suffering because they, also, had no idea that your product was so very toxic.

Finding the Hartz Advanced Care Flea and Tick Drops Plus (for dogs weighing 16-30lbs) box in my home with the remaining doses, I look over the labels one more time. I knew there was no such warning on the box – because if there had been I would have never used it.

As I suspected – there is nothing on the directions/warning label that even hints at the possibility of seizures, death or any other severities.

Unfortunately, your product performed less than adequately. In fact, because the product is tied to severe illness and death in cats and dogs, I think the performance is despicable.
To resolve the problem, I would appreciate if your company would do the following:

? Pull all Cat and Dog Flea & Tick Products off the shelves.

If this is not an option, then change your product to fit the recommended FDA standards and thoroughly label your products side effects. It is your responsibility. I understand I am not the first to have this complaint in the last few years, and until you change your product – I won?t be the last.

I would be embarrassed to work/run a company that puts profit before safety, honesty, and the needs of the consumer. Without us, you would have no profit.

I look forward to your reply and a resolution to my problem. In the meantime, I will be contacting my local politicians, all the stores that carry your product, the EPA, the FDA, the American Kennel Club, Department of Agriculture, the Humane Society, and any other groups I see fit in helping to getting the word out about the effects of your product.

Sarah – Virginia
[email protected]

My Cat Suffered Short-Term Neurological Problems

I am the proud owner of one dog (Boston Terrier) and two cats. I purchased the Hartz Advanced Care for cats and the Hartz Advanced Care for dogs at my local Wal-Mart. When I arrived home, I immediately applied the correct vial to each of the animals. About 2-3 hours after applying the medicine to the animals, I noticed the eldest cat was walking very weird and while she was walking, she would duck her head…almost like she felt something was touching her and was trying to get away from it. She was very sensitive to even the touch of my hand. When I noticed this, I immediately knew that it was from using the flea drops on her. She was totally recovered by the next morning, but the weird thing is that the other cat and my dog were not affected. If she had not recovered by morning, I planned on taking her to the vet. But, thankfully she had totally recvovered. I will never use another Hartz flea product on my animals again! My pets were one of the lucky ones to survive without any lingering side-effects. I have read the stories posted to this site and hope you (Josh) can win your battle in court to get this product off the shelf. I wish you all the luck in doing so!

Laurie
Brashear, TX

ONE BAD DECISION, ONE LIFE LOST

I PURCHASED A 6 PACKAGE OF FRONTLINE FROM 1-800PETMEDS. BUT, BEFORE I RECEIVED MY ORDER IN THE MAIL, I NOTICED THE FLEAS ON MY CATS WERE BECOMING WORSE. SO, DURING A SHOPPING TRIP TO MY LOCAL WAL-MART, I PURCHASED A 3 PACKAGE OF HARTZ FLEA & TICK PLUS DROPS (FOR CATS & KITTENS UNDER 10 LBS & OVER 6 WEEKS OLD). I WANTED TO SEE IF I COULD GET RID OF AT LEAST SOME OF THE FLEAS BEFORE I GOT THE FRONTLINE. I FOLLOWED THE DIRECTIONS ON THE BOX (1 CAT “GOLLUM” WAS BORN IN JULY AND WEIGHS OVER 8 LBS. & THE OTHER “LOR” WAS BORN THE END OF OCTOBER AND WEIGHS 5 LBS.). I PUT THE DROPS ON BOTH CATS JUST BEFORE MIDNIGHT ON APRIL 3RD. WHEN I GOT UP FOR WORK AROUND 7:00 A.M., I NOTICED THAT
LOR WAS SHAKING. WE WERE HAVING UNUSUALLY COLD WEATHER FOR APRIL & I JUST THOUGHT THE HOUSE WAS COLD. WHILE DRESSING, I NOTICED LOR’S HEAD WAS BOBBING, HIS BODY WAS SHAKING & HIS EYES WERE DARTING BACK & FORTH. I KNEW IMMEDIATLEY THAT IT WAS SOMETHING NEUROLOGICAL. I TOOK HIM STRAIGHT TO MY VET. I KEPT THINKING ON THE WAY THERE, COULD THIS HAVE BEEN THE FLEA DROPS. GUESS WHAT? THE FIRST QUESTION MY VET ASKED WAS HAD I USED ANY OVER THE COUNTER FLEA DROPS ON MY CAT. MY HEART SANK AND MY NIGHTMARE BEGAN. I WENT HOME TO BRING GOLLUM IN THE BE CHECKED OUT ALSO. HE WAS ALSO “TICKING” BUT HIS REACTION TO THE DROPS WAS MUCH MILDER. BOTH CATS WERE BATHED AND GIVEN MEDICATIONS TO COUNTER ACT THE FLEA DROPS. THIS STAY WOULD BE FOR 4 DAYS. GOLLUM RECOVERED QUICKLY BUT LOR’S RECOVERY WOULD NOT BE AS FAST. HE HAD DIMINISHED MOTOR FUNCTIONS, PARALYSIS FROM THE MID-SECTION BACK ESPECIALLY HIS BACK LEGS & HIS PERSONALITY WAS CHANGED. HE WAS NO LONGER THE MEAN LITTLY KITTEN WHO USED ME AS A
SRATCHING POST. I WOULD GROW TO MISS THAT LITTLE KITTEN BUT GREW TO
LOVE THIS NEW LOR EVEN MORE. HE LIKED TO CUDDLE WITH ME AND SLEPT VERY CLOSE TO ME IN MY BED EVERY NIGHT. I COULD LIVE WITH HIS FALLING DOWN ALOT, DRAGGING HIMSELF AROUND THE HOUSE AND NOT ALWAYS MAKING IT TO THE LITTER BOX. I TRULY LOVED THIS LITTLE KITTEN. BUT, EVERY TIME I THOUGHT HE WAS GETTING BETTER AND GAINING WEIGHT, HE ONLY GOT SICK AGAIN. THEN WE WERE BACK AT THE VET’S OFFICE (SOMETIMES FOR EXTENED STAYS & OTHERS JUST FOR SHOTS, MEDICATION,SPECIAL FOODS OR I.V. FLUIDS. DURING HIS BAD DAYS WHEN HE WOULD NOT EAT I WOULD FEED HIM THROUGH A SYRINGE EVERY 3 HOURS, I WEIGHED HIM TWICE A DAY TO MAKE SURE HE WAS GETTING ENOUGH NOURISHMENT, & GAVE HIM I.V. FLUIDS UNDER THE SKIN TO KEEP HIM HYDRATED. THIS WENT ON FOR 2 MONTHS. PEOPLE THINK YOU ARE CRAZY, BUT I AM A BIG ANIMAL LOVER. IF THERE IS A CHANCE HE WOULD GET BETTER, I WOULD BE THERE TO HELP HIM. I JUST COULD NOT UNDER STAND WHY HE WOULD GET BETTER AND THEN GET SICK AGAIN. LAST TUESDAY LOR GOT SICK AGAIN. I DID NOT THINK HE WOULD LIVE THROUGH THE NIGHT. WHEN MY VET OPENED AT 7:30 A.M. WE WERE THERE ONCE AGAIN. THERE HE STAYED UNTIL SATURDAY, MAY 28TH WHEN MY BELOVED LOR LOST HIS BATTLE WITH THIS ILLNESS. HE HAD 4 EXTENDED STAYS AT THE VET, MUCH PAMPERING FROM ME AND COUNTLESS VISITS TO THE VET FOR SHOTS, SPECIAL FOOD, ETC BUT NOTHING SEEMED TO HELP FOR LONG. MY VET SAID HIS KIDNEYS WERE JUST TOO DAMAGED FROM THE HARTZ FLEA DROPS AND HE JUST COULDN’T RECOVER.
EVERY LITTLE THING SEEMED TO MAKE HIM SICK AND THIS WAS WHY. DON’T USE ANYTHING OVER THE COUNTER ON YOUR PETS. ONLY BUY NAME BRAND ITEMS FROM YOUR VET OR A REPUTABLE PLACE. BETTER YET BUY ONLY NATURAL PRODUCTS THAT CONTAIN NO CHEMICALS OR POISONS. A GREAT PLACE IS: ONLY NATURAL PET PRODUCTS. YOU CAN PURCHASE ITEMS ON LINE OR OVER THE PHONE. IF I CAN SAVE ONE PERSON THE HEARTACHE I WENT THROUGH. I’VE SPENT $1000.00, LOST TIME AT WORK, MANY HOURS OF LOST SLEEP AND A BEAUTIFUL LITTLE PET BY BEING STUPID. IT’S A HARD LEASSON BUT ONE I’LL NEVER MAKE AGAIN. IF IT’S NOT A NATURAL PET PRODUCT I DON’T BUY IT. IT’S BETTER TO BE SAFE & ASK BEFORE YOU USE SOMETHING. WHEN I SPOKE TO SOMEONE AT HARTZ, WHEN THIS ALL BEGAN, I WAS ASSURED THAT MY MONEY WOULD BE REIMBURSED BUT THAT’S A HARD PILL TO SWALLOW WHEN YOUR PET IS DEAD.
PATRICIA BERTAGNOLLI
DAPHNE, ALABAMA

Saved! Thank you for this site!

My cat and my family are not victims, thanks to this web site! My husband and I purchased Hartz Advanced Care Flea and Tick Drops at our local grocery. Odd, I hesitated to buy it since Frontline had worked well on my cat who has flea allergies. She was in misery again from itching, though, and I was anxious to get her some relief and didn’t want to wait. But I did wait after I bought it, I had this felling NOT to give her this product. I came close, but didn’t do it. I remembered this story long ago, about a friend who claimed she had killed hir little dog using a Hartz product. So, today I did a search on line, holding the product in my hand, to find out if anything was wrong with it. And behold, your site. The testimonies made me toss that package in the TRASH (I will see that it goes the toxic waste trash!!) My cat is curled up beside me, resting peacefully. I am so glad. Thank YOU!

Dog got tooth stuck in chew bone

I got my dogs a Hartz bone, it was one of the ones with the softer blue centers. I didn’t think anything about it until I saw my blue heeler with his tooth stuck in the middle of the bone. Fortunately my husband was home and we were able to get it off of his tooth without any damage to the dog. I will never again buy anything but the nylabone products.
Susan

Re: Hartz Flea Bath

I rescued a feral cat and adopted him out. It took almost a year to win his trust and turn him into a fat, healthy house cat. I got a hysterical call one day from his mom who said he was having seizures due to the HARTZ FLEA BATH. I cried for a week and so did the family. After fighting so long to win this boys trust he was killed by what we thought was kindness. The death was long and agonizing. I do not know why in the hell this product is still on the market. What are the politics involved ? What can be done? Sheila Vayenas , Rockford, Illinois [email protected]

My Fight to save Lor’s Life

On April 3rd I bought an over the counter Flea & Tick Plus that Hartz’s sells in my
local Wal-Mart store. I had purchased FrontLine online and was waiting to receive
it in the mail. The fleas on my cats (both got sick) were getting worse so I bought
the Hartz’s product thinking some of the fleas would be gone by the time I received the frontline in the mail. I put the product on both of my cats a little before
midnight (I am a night owl) on April 3rd. When I got up for work around 7:00 am on the 4th, I noticed LOR (Lord of the Rings) was shaking. His eyes were darting
back and forth and something told me it was the Flea Product. I knew it was a neurological reaction so I ran them both to my local vet. One look at my cats and my vet said “You gave these cats a Hartz’s product didn’t you!” That’s when our long journey began almost 2 months ago. Gollum my other cat seemed to recover nicely but LOR had a harder time. He was in & out of the vet’s. I have fed him his food through a eye dropper. He would get better only to get sick again.
Any type of cleaning product or poison (roach spray, flea spray, etc.) gave him a reaction (even removing LOR from the house and returning him after many hours did not work).
He seemed to get sick almost immediately after returning to the house. Then we
would be back in the vet’s for medicine. I could not even Capstar my other cat
unless I kept him away from LOR for at least 12 hours. It has been a major night- mare. I could only bathe LOR with Blue Dawn dishwashing liquid to kill his fleas.
I found a site online that sold only natural pet products and became one of their
best customers. The products seem to work great and I think I will stick to the
natural products with my cat Gollum. They contain no poisons so there is no harm
that can come to your pet. Wednesday (May 25th) I had my house sprayed for
fleas so once and for all my flea problems would be solved. But, as soon a I brought LOR back home he became very ill. He spent his last few days fighting for his life at the local vets. He never got over the initial poisoning with the Hartz’s and it made him become so sensitive to any other products. I cannot believe that a product is sold on the market that is so harmful to your pets. Why one cat got
better and one stayed so sick is a mystery. The only thing different was their ages.
Gollum was born in July and LOR was born in October. The product said it was safe for kittens and I trusted that it was. Now I have lost much sleep, spent every
waking minute and almost $1000.00 to save a cat that has lost it battle. I pray no
one else has to go through the 2 months of hell that I just went through. I lost a
wonderful little kitten who was just becoming the cutest little friend. Now I will never know how wonderful a friend he would have become. I have always had pets and I am proud to say all of them have died from old age. This has taught me not to buy not one item over the counter. If it doesn’t come from the vet or is a natural product it will not go in or on my pet.

bad reaction

i was putting the drops on my cats neck. i have two cats. about a day later,i noticed large clumps of hair laying around my house. the cats shed alot so i didnt think it was something to worry about. i noticed my black cat,mr bebe scratching his neck alot and i saw the amount of hair that was falling off. i looked and he had a patch of skin showing the size of a half doller and his nose was very hot. i took him to the vet, they gave him a shot and some antibiotics. the vet asked me what i had put on him. i told the vet i put the hartz flea drops on him. the vet informed me that earlier a woman had brought her cat in and the cat had died. the woman had been putting the drops on her cat.my vet told me not to use the hartz flea drops. ive used advantage or front line ever since. this happened a year ago. i had no idea that the drops were making so many animals sick.

Bio spot killed my cat

I have bought Biospot flea control from Drs Foster and Smiths web site many times and at the time thought it was a good product. I did notice that the last time I used it on our dog that he seemed to get very confused and stumbled around for a few days. I thought that he might be allergic so I changed to Frontline. I however did continue using the product made especially for cats on my cats.
Sunday I applied it to our outdoor cat who was perfectly healthy . By Tuesday evening I noticed she was lethargic and sounded different. On Wednesday she had trouble focusing her eyes and sounded awful, and appeared weak. That evening I gave her a bath to scrub off the Biospot and planned to take her to the vet as soon as it opened the next day. I never got the chance as she died that night. I know that Biospot killed her and am heartbroken that I am the one that poisoned her. This product is poison and I cannot understand why someone who calls themselves a vet would dare carry such a product. Too late I did a search on the internet and found many more cases where Biospot had killed or seriously injured pets. My vet says they have seen many similar cases also with tragic results. To whoever reads this PLEASE DO NOT USE THIS PRODUCT IF YOU LOVE YOUR PET- IT CAN BE DEADLY!
I have written to Fosters and Smith and asked to return my unused portions for a refund, but noone can ever replace my cat who was a member of my family. I have also written the company asking that they take the product off the market or at least put strong warnings on the packages. I doubt seriously that I will be listened to as the bottom line is always money. If I can save one person from doing the same to their beloved pet it is well worth the time spent- please do not use BIOSPOT.
Sincerly, JoAnne Turner

3-in-1 fleas and ticks control product by Hartz

My two cats had muscle trembling, and their pupils were dilated the next day after being given the 3-in-1 fleas and ticks control product by Hartz on Wednesday evening 5/25/05. What have I done to my two cats!! They meowed so much as if they were crying. One of them seems to be recovering, but the other still has his ears twitching constantly. He hid underneath the couch or in dark corners. I hope both of them will recover soon.

I thought the worst thing about using over-the-counter stuff is that it just doesn’t work. I didn’t thing that it can possibly kill my cats. I learnt a lesson but unfortunately at the expense of my cats’ lives.