Here is the second letter that we wrote to the Hartz Mountain Corporation.
2336 Douglas St. #1413
Austin, TX 78741
Consumer Relations Department
The Hartz Mountain Corporation
400 Plaza Drive
Secaucus, NJ 07094 USA
November 1, 2001
To Whom It May Concern:
I am writing to inform you that your Hartz Advanced Care Flea and Tick Drops Plus For Cats and Kittens severely affected our cat?s health and to demand full reimbursement for our vet bill and the money we paid for your product.
On the night of June 21, 2001, my wife and I applied Hartz Advanced Care Flea and Tick Drops Plus to our cats back, as directed. We were awoken early the next morning to Riley (our cat) crying, shaking uncontrollably and in a hallucinating state.
We immediately took Riley to our vet where he spent the whole day under sedation, observation and was administered intravenous medication. Our cat is less than 2 years old and has had regular veterinary checkups and has always been given a clear bill of health. This time, we were afraid we were going to loose our pet ? not something any animal or human should have to endure.
Our vet concurred that Riley?s condition was due to the Hartz Advanced Care Flea and Tick Drops Plus that we had properly applied. I have done research and have spoken via written correspondence with numerous people who have experienced the same conditions with their cat upon using Hartz Advanced Care Flea and Tick Drops Plus.
I have attached a copy of our vet bill. The total for the aforementioned procedure totaled $88.00 ? I expect full reimbursement for our vet bill.
I have attached a copy of our receipt from Petsmart, the store in which we purchased your product. The total for you product is $9.99 plus a 7.750% sales tax equaling $10.76 ? I expect full reimbursement ($10.76) for our purchase. This brings the total reimbursement that I expect from the Hartz Mountain Corporation to $98.76.
Shortly after this dreadful incident, I contacted our local television news station about our recent emergency visit to our vet due to the application of Hartz Advanced Care Flea and Tick Drops Plus to our cat. I was granted an interview and my story was aired. I have included, with this package, a CD. This CD contains the video interview that was aired. The video is to be played on a computer using Real Media?s Real Player. The Real Player can be downloaded at http://www.real.com. I have also created a website that contains said video. It can be seen at http://home.austin.rr.com/olbaid/riley/.
I have also included the unused portion of your product.
Again, I expect full reimbursement, totaling $98.76, for our vet bill and your product that caused our cat a great deal of harm.
I can be contacted at the above address or at 512.555.1212 in the evenings or at 512.555.2121 during the day if there are any questions.
Your immediate response and reimbursement is expected and greatly appreciated.